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Racers can edit their registration for free up to 72 hours prior to the race. $5 once they are within 72 hours at packet pickup. At 72 hours prior we start labeling packets and bibs.
Racers can GIVE or SELL their registration for free up to 72 hours prior to the race electronically via this tool. After 72 hours prior to the race On Hill Events must do these manually at packet pickup and they will cost $5 for us to do them. Understand that around 10 days prior to the race shirts are ordered and will have sizes available to change to from what we have left in inventory.
Deferring is an option in which a racers can defer their registration fees to a future On Hill Events race up to this race the following year. This has to be done 15 days prior to this race and there is a $15 fee to defer. This can be done one time. If you defer this year and want to defer next year the system will not allow it.
Referral Program is a great program we do. Refer a friend and get 10% back on your credit card for each referral.
We do not do any of these programs manually or else we would be like all other race companies and not offer them. They are too difficult to manage manually and open us up for errors in timing. If you wish to participate in one of these programs you must do so electronically prior to the deadlines. Emailing, Texting us or phone call voicemail does not count as notifying us prior to the deadline. If you do not know how to do one of these programs we are happy to help explain how to do them yourself but they still must be done electronically yourself prior to the deadlines. If you need help please contact us well prior to the deadlines, so you do not miss the deadlines.
Edit Registration, Defer Program, Referral Program is accessed via signing into RunSignUp and selecting these options.
This is a great tutorial to help with all other items: https://help.runsignup.com/support/solutions/articles/17000062920-view-edit-a-registration
Though this tutorial lists request a refund, no refunds are allowed for any event.